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Managed Service Providing

For QUEST, ‘Managed Service Providing’ means pooling several selected external providers (service providers and freelancers). This means that your purchasing efforts are concentrated while providers are consolidated, thus leaving you more resources for handling the core competences of your company or department.

This not only requires special knowledge on the part of the provider, but also excellent tact and reputation for working with freelancers. Rely on our experience!

Due to our years of know-how and expertise in „Individual Recruitment“, QUEST can find the right specialists for you. QUEST offers an extensive MSP to make the processes ‘Individual Recruitment’ and ‘controlling’ as good as possible.

We will analyse, design and optimize solutions and recruitment processes together with you.

Before you decide to introduce an MSP, you should conduct an analysis that focuses on the following aspects:

  • Evaluation of the provider structure
  • In-house feasibility
  • Cost-benefit ratio
  • Critical factors/risks
    • Migration planning
    • Operative planning

As Managed Service Provider (MSP), QUEST handles the complete recruitment process for external specialists, as well as the entire administration.

Our MSP services include:

  • Individual Recruitment – central recruiting management
  • Support of administration/handling of administration
  • Integrated third party management
  • Long-term process optimisation
  • Automated processes – for process optimisation, we also offer to deploy a web-based QRP© MSP/TPM tool

You are interested and would like to know more?
We are looking forward to hearing from you at msp@quest-online.de

QUEST-MSP (TPM)

Possible actual situation

Possible planned situation

F = Freelancer / smaller provider
L = Provider (strategic provider)

Execution & success

In the execution stage, it will quickly become obvious whether the preliminary work, which should be recorded in a concept, can be put to practice and are beneficial. Analysis/planning/responsibilities/processes, but most of all speed and the process satisfaction of consumers and counsellors are responsible for a quick ROI.

Sourcing, planning and administration must be synchronized perfectly and operate as good as possible. With SLAs, reports and an established concept for key account management, we ensure that the initially stipulated expectations are met and win-win situations are reached.

QUEST offers experience, competence and security.

Standardised Processing

Models